Manager, M&R

Location

Naperville, IL; This position will follow a hybrid work-from-home/office model with at least three days in the office weekly 

Role Summary

The M&R Manager oversees day-to-day maintenance and repair operations for chassis dry, genset and reefer equipment across U.S. region This role supports company objectives by managing vendor performance, ensuring operational continuity, and executing M&R policies aligned with North America and Global M&R guidelines. The position focuses on cost control, service quality, and timely equipment readiness.

Additional Responsibilities

• Manage the regional M&R vendor network to meet performance, quality, and compliance standards
• Collaborate with vendors that handle specialty equipment such as reefers and gensets
• Review, audit, and approve repair estimates with a strong focus on cost accuracy and policy compliance
• Lead M&R vendors to meet operational goals while navigating frequent changes and challenges
• Ensure proper vendors are in place for each area for NA operations for dry, reefer, and genset equipment during both business and non-business hours
• Build and maintain strong vendor relationships to drive cost efficiency and service
  improvement
• Monitor vendors' spend and M&R cost trends to support strategic cost control and budgeting
• Support depot audits and follow up on corrective action plans to maintain quality and compliance standards
• Contribute to initiatives focused on auto-approval expansion, digitalization, and continuous process improvement, progressive cost savings initiatives and ideas.

Core Required Skills and Competencies

Ability to draw upon 5+ years of management experience in an equipment capacity and 3+
years’ experience managing M&R in a global company. Possesses technical expertise a drive
for process improvement. Possesses a proven track record establishing and meeting
departmental performance and financial metrics. Experience overseeing expenditures
exceeding $10,000,000 annually, is a plus.

• Ability to collaborate effectively
• Ability to multi-task and prioritize
• Leadership and management skills
• Acts with initiative and passion for success
• Team Player
• Sound decision-making and problem-solving skills

Function Specific Skills

• Applies knowledge, procedures and good judgment in daily decision-making
• Successful Vendor management relations
• Attention to detail and accuracy
• Prior transportation equipment experience required
• Intimate understanding of new and changing customer demands / expectations

Required Minimum Years Experience

5+ management and 3+ M&R experience Mechanic, Equipment inspector, or experience in either is a plus

Required Minimum Education

Bachelor's Degree Preferred